The screen is all black, with just the file name, the number of pages, and three icons (rotate, download, print) across the top, and the pdf text or image filling the rest of the screen. However, pdfs that are embedded in an email open in a different kind of pdf window, not Adobe Reader.
If i pull a pdf out of my computer's files, it opens in Adobe Reader and I can print those some pdfs that are attachments to emails and which also open in Adobe Reader will also print.
The problem remains with some kinds of pdfs. I did as you suggested and there is some improvement. If I select the latter, I get the "Loading preview" which never does load the preview.Īny ideas you may have for me that would help me go back to this thing operating properly would be gratefully received! Check your printer or try selecting another printer." There's an option to "print using system dialogue," but if I click that, it just churns and churns, but does nothing. However, if I select the former, and try to print, the error message changes to "The selected printer is not available or not installed correctly. Frankly, I don't know the difference, nor do I know why the printer would show twice. When I go to Control Panel to look at printers, I see the printer twice - one's labeled HP ENVY 5660 series, and the other is labeled HP ENVY 5660 series (Network). I'm having to email stuff to the printer to get anything to print. I tried Support Assist, but that also didn't resolve the problem. I'm not aware that I have changed anything having to do with the printer, so I'm finding this inexplicable. The little ellipsis (.) at the end of the words "Loading preview" hop and skip, but nothing actually happens. Since yesterday, however, when I click to print something, the print dialogue says "Loading preview," but never actually does load a preview of the document. Until recently, I was able to print from my PC to the printer without any trouble.
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